Privacy & Cookie Policy
Last updated: 16 July 2026
This policy describes how the personal data of users who visit the website rinovaesteticatirana.com and use the contact form is processed, in accordance with the EU Regulation 2016/679 (“GDPR”).
1. Data controller
The data controller is Rinova Estetica Tirana, based in Tirana (Albania). For any request regarding the processing of your data you can contact us:
- Email: info@rinovaesteticatirana.com
- Phone / WhatsApp: +39 377 028 9888
2. Data we collect
We process only the data you voluntarily provide through the contact form:
- first and last name;
- email address;
- phone / WhatsApp number (optional);
- treatment of interest and message content.
We also automatically collect technical browsing data (e.g. IP address, browser type) necessary for the operation and security of the site and generated by the hosting server.
Health data. Please do not enter information about your health in the form. Any clinical assessment takes place exclusively during a dedicated consultation with medical staff.
3. Purposes and legal basis
| Purpose | Legal basis (Art. 6 GDPR) |
|---|---|
| Responding to requests for information and consultation | Pre-contractual measures and the data subject's consent |
| Arranging the consultation and any path with partner clinics | The data subject's consent |
| Ensuring the operation and security of the site | The controller's legitimate interest |
| Complying with legal obligations | Legal obligation |
4. Processing methods and retention
Data is processed using electronic tools and appropriate security measures. It is kept for as long as necessary to handle your request and, thereafter, for the period required by any legal obligations, after which it is deleted or anonymised.
5. Disclosure of data and recipients
Data may be disclosed to the selected partner clinics for the sole purpose of following up on your request, as well as to technical service providers acting as data processors, including:
- Hostinger — website hosting and email services.
Data is not disclosed or sold to third parties for commercial purposes.
6. Transfers outside the EU
Some providers may process data outside the European Union. In such cases the transfer takes place in compliance with the safeguards required by the GDPR (e.g. standard contractual clauses or adequacy decisions).
7. Your rights
Under Articles 15-22 of the GDPR, at any time you have the right to:
- access your data and obtain a copy;
- request its rectification or erasure;
- restrict or object to the processing;
- request data portability;
- withdraw your consent at any time;
- lodge a complaint with the competent supervisory authority.
To exercise your rights, write to info@rinovaesteticatirana.com.
8. Cookie Policy
Cookies are small text files that websites save on the user's device. This site is designed to minimise the use of cookies and does not use profiling cookies or advertising tracking tools.
8.1 Necessary technical cookies and tools
We use only technical tools necessary for the site to function, for which consent is not required. These include storing your cookie-banner choice locally in your browser (via localStorage), so the notice is not shown again on every visit.
8.2 Third-party resources
The web fonts used are hosted directly on our own server (self-hosted): displaying them does not involve any request to third-party servers or the communication of your IP address to external parties. The site is hosted on Hostinger, which processes technical browsing data as a data processor.
8.3 How to manage cookies
You can manage or disable cookies at any time in your browser settings. Official guides:
Disabling technical cookies may affect some functionality of the site.
9. Changes to this policy
This policy may be updated over time. The version in force is always the one published on this page, together with the date it was last updated.